Monday, May 12, 2014

BPPM 9.5 Quick Start - Part 6: BPPM integration service installation and configuration

Taking a top-down approach, once you completed installation of BPPM server, your next component for installation is BPPM integration service.

The purpose of BPPM integration service is to help move data from your monitoring tools (such as PATROL, SCOM, etc) to BPPM server.  For event-only integration, you don't need to install BPPM integration service.  Instead you will need to install additional BPPM cells.  And we will discuss how to install additional BPPM cells in a later post.

Each instance of BPPM integration service is installed separately by running BPPM agent installer.  During the installation of BPPM integration service, you need to select both 'BMC ProactiveNet Integration Service' and 'BMC ProactiveNet Remote Cell'.

Next you will be asked to input a cell name for the BPPM cell you are installing.  Similar to BPPM server installation, it is recommended to choose your own cell name using the name convention you have established.

If you have decided to run your remote cell in high-availability mode, you need to plan your BPPM integration service installation in pairs.  You will also need to check the box 'Configure High Availability mode'.  When you are installing the first instance of BPPM integration service in a pair, select 'Primary Server' and specify the host name of the secondary server. When you install the second instance of BPPM integration service in a pair, select 'Secondary Server' and specify the host name of the primary server.  Remember to use exactly the same cell instance name, cell port number, and cell encryption key for both instances in a pair.

Normally you install one instance of BPPM integration service per server, but you can install additional instances of BPPM integration service on different ports if you have extra capacity on your server.

BMC ProactiveNet Event Adapter and BMC Impact Event Log Adapter for Windows will be automatically installed in addition to BPPM integration service and BMC ProactiveNet Event Manager.

After completing the installation of BPPM integration service, your next task is to log into CMA to add each instance of BPPM integration service to the BPPM server it sends data to. Pick up your BPPM server from 'Servers' drawer under 'Navigation' bar at left and bring up 'Add Integration Service' window. Usually you can use hostname as integration service name and select 'Use current Integration Service settings' as cell destination.

If you have decided to use integration service cluster for PATROL data failover, you have an option to configure integration service cluster in 'Add Integration Service' window.  However it is recommended that you do it in the next step.  Select 'Cluster' under General drawer and bring up 'Add Cluster' window.  Now you can enter the cluster name, select BPPM server, and select integration service instances to be included in this cluster.

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